Client Testimonials

Executive Career Transition (Personal Branding + Coaching)

Susanna, it was rewarding experience working with you after leaving Nestle after a two decade run.  You made my career transition much easier, helping to regain my confidence to market myself.  I appreciate all the coaching you provided along with the rebranding of my resume and profile and compensation negotiation.   The next time I make a transition, I will be back to work with you again.
– M.G., Chief Suite Executive, Olam, Singapore (Former Chief Operating Officer-Manufg, Nestel, N. America-Nestle)

I am very glad to have met and hired Susanna here on LinkedIn. She has been incredibly responsive, thoughtful and supportive. My new Executive Resume and Linkedin profile are the best I have ever had. I'm getting compliments from everyone that has seen it, including executive resumes to whom I have referred Susanna.  I recommend Susanna to anyone in need of her executive branding services. I have referred several colleagues who have nothing but glowing remarks about Susanna
–  Matthew A. - C-Suite Executive – Music Industry Guru Growing and Scaling Companies for Investment or Sale

I had the opportunity to work with Susanna from my departure from my position as a result of a restructuring. I had not done much networking and Susanna was very patient with me coaching me and exploring different career options.  I learned to more effectively market myself on LinkedIn and through networking.  She revamped my resume which opened me to opportunities outside of my industry and I’m now working at a private institution and am delighted with the change of pace and environment. 
–  Gaspare B., Chief Financial, Business & Operating Officer (Former CFO, Paramount Home Media Distribution) 

I took my time making a selection of the career coaches that sent me proposals and I am very pleased with my choice of Susanna Shamim, principal of Hi-Point Coaching.   Susanna understood my technical background and she positioned me for the leadership role that I’m seeking.  She was very patient working with me to craft a new executive resume as I tend to get very wrapped up in my work. Now I have a resume and profile that more accurately reflects where I am in my career.
–   Geoff H., Chief Technology Officer + Chief Architect – Building innovative technology solutions

Your assessment of my key strengths was spot on as well as how you positioned my accomplishments on my resume. You summed up my experience so artfully that  I could not have done it myself.  I'm also amazed at what you've done with my nonexistent profile. I also appreciate the networking connections that you provided and guidance on keeping my network fresh and its importance in advancing my career. 
–   Todd Q., Chief Financial Officer - Driving Business Value and Growth through Operational Efficiencies - Entertainment Talent Agency

I had the good fortune to find Susanna during my departure from Altamed. I was looking for assistance in freshening my resume and LinkedIn profile. Susanna was very professional and knowledgeable and was able to refine my CV and created a shorter resume as well and I was very quickly contacted by recruiters which ultimately led to the interview with Prospect. Susanna provided strategic knowledge and advice during the interview process and was also very helpful in helping me negotiate my compensation. I would highly recommend her career services.
–  Martin S., MD, President and CMO Northeast Markets, Prospect Medical Systems

With Susanna's guidance, support and re-branding of my resume and profile, I've landed a new C-Suite position with a new medical group.  She used a very distinctive style of resume that is none that I have ever seen before using graphs and quotes of my achievements.  Her writing is superlative and she is able to create a cohesive career story and brand of my expertise.  I will be referring some of my physician leaders to have their resumes and bios redeveloped by her. 
–  Rudy E. G., MBA- Chief Operations Officer - Specializing in Business Turn Around / Operations and Integrating M&As, Sovereign Health and Others

I highly recommend working with Susanna without hesitation. She helped me completely revamp my resume and my LinkedIn profile, and provided great advice so I was thoroughly prepped for the interview and offer process for my most recent career opportunity. Susanna is highly responsive, helpful and personable in her approach to executive coaching. Above all, she is an incredibly thoughtful listener and genuinely cares about helping her clients achieve success. With her support I’ve started 2019 with a new position at a new company in an expanded role.  I’ve thoroughly enjoyed collaborating with Susanna.
–  Kimberley SG., Chief Marketing Officer/ Sr Vice President, Mitsubishi North America 

When I first reached out to Susanna, I only intended her to help me put together a bio but after I saw how artfully she portrayed my 30+ year long career on one page, I wanted her to rewrite my lengthy 5 page resume and also revamp my profile.  Susanna knows how to work with executives and the resume and profile she produced for me has given me the competitive edge and recruiters are courting me for opportunities. I felt I had made a very wise investment in retaining Susanna’s services.
–  Tom M. F., Ph.D., - C-Suite Technology Leader, Startups and University Professor, Orange County, CA

I interviewed several career coaches but none of them had the knowledge of higher education or education that Susanna had.  Immediately we clicked in the first call and later meeting.  She understood my world and in our year long engagement, she was there as my advisor and confidante.  She customized my Presidential CV and profile and wrote my cover letters.  I’m pleased where I have landed and was most impressed by Susanna’s professionalism, vast knowledge and business acumen and would recommend her highly.
– Alex P, Ph.D., President, Higher Education Institution

I retained Susanna’s services to help me freshen my brand and position me for executive opportunities.  She is extremely professional and articulate and was able to draw out my strengths and experience.  I learned a lot about myself working with her.  I would recommend her highly if you’re considering hiring an executive career coach.
– Eric W., Sr Vice President, Operations, Warner Bros.

Susanna was a great support during my transition.  I had been with the same company for over 13 years.  She guided me through networking which I had let lapse and will not make that mistake again.  She also customized my resume and profile and made as needed adjustments as I applied to positions.  She’s truly talented at drawing out your best assets and then communicating it in an authentic but powerful way on your resume and profile.  She is equally effective in helping you communicate your message verbally to your audience in networking, pitching or interviewing. She proactively checked on my progressthroughout our engagement  at the exact moment I needed it; its almost she has a sixth sense and she kept checking on me even after our contract ended until I landed my position and then checked to see how I was doing on the new job.  It's this customer service that I really appreciated about her.  The next time I have to go through a career change, I will definitely will be calling Susanna
- Jennifer K., V. President, Business & Legal,  Sony (formely at NBCUniversal)

I was pleasantly surprised when I met Susanna on LinkedIn. She reached out to me and had studied my background and knew how to position me in our initial conversation. Her approach and methodology is very thought provoking and highly personalized so that the final outcome of my resume and profile is just great. Susanna was able to translate my complex background and present it in a way a layperson can understand it and also elevates my capabilities to a potential company looking for my unique experience. 
Jeff H. - Global VP – SAP - Thought Leader and Business Strategist- Bay Area, CA

Susanna, I'm so glad we had the opportunity to work on my transition; it helped me focus for the interviews, and thank you for preparing a compelling and concise resume (mine was very long) and an eye-catching LinkedIn profile that led me to landing the position.  
– Arun B., J.D., Vice President, Operations, CA Wellness Foundation

Susanna, thank you for your support in helping me advance within my company and for being patient with my very erractic busy schedule.  Your treatment of my resume and profile elevated my experience to position me for the V.P. for Supply Chain.
- Jennifer M.G., Vice President Supply Chain at Nestle Starbucks Coffee Company, Phoenix, AZ

I highly recommend Susanna and Hi-Point. Susanna is experienced, smart, talented and her skill sets, from writing to coaching to professional interview, CV and networking best practices, are stellar. Along with her professional background, Susanna's committed to her clients. She's a gem.
– Kate C.O., PhD – Head of Brand Strategy, Claremont McKenna College (Owner, Marketing/Branding Firm)

Susanna is excellent at drawing out professional accomplishments and positioning you to present you in the most stellar manner. I retained her as a Career Coach and to help me rebrand my resume and profile and I was most pleased with the results. She understood my strengths and personality and was able to reflect them in my new executive resume and profile.  I feel that I’m ready to explore other career options with the tools I have acquired from working with her.
– Kelli G. - Senior Vice President, Beach Body, CA

My situation was very unique. Susanna Shamim was completely in touch with what I was up against, and extraordinarily professional and empathetic with my transition in life. Susanna was extremely attentive and understood what I was going through. It would have been easy for a career coach to take a standard track with me, but she was astute and sensitive enough to realize that this was not right for me. We explored different roles that once I was ready to move forward, I would have some grounding.  Once again, without Susanna's understanding, following up, and encouragement. I would not be able to pick up and run, when I am finally able to decide where to go with my career.
– Barry B., Senior Vice President, Supply Chain, Kaiser Permanente,  CA

Susanna you rock!. The branding you did of my background is fabulous. I’m getting so many compliments from everyone who is seeing your work. While I know branding, you took my experience and have polished it and crystallized it that I couldn’t do for myself. It’s been wonderful working with you and I’m elated to refer clients to you.”
- Tamara D., Creative Leader and Brand Strategist for Global Retail, Fashion, Luxury + Technology Brands, Austin, TX

I was fortunate to have Susanna Shamim as my personal coach. After being with the same company for 18 years and being in the dreaded “older worker” category at 58, my job search skills were rusty at best. Susanna was an excellent guide. I found her advice to be relevant and kind and greatly benefited from our sessions both in self-confidence and strategy.  I had multiple interviews and successfully landed an excellent position with a growing company at a very competitive salary. I would highly recommend Susanna to anyone at a cross roads in their professional life both for her excellent advice and for her kind and caring manner.
Anne R., Commercial Real Estate Executive, CA

I was searching for help writing a resume and Susanna stood out from the crowd on LinkedIn with a personalized approach to helping me with my resume. After my initial consultation I realized Susanna is far more than someone who can create a resume, but she is a career coach that will guide you through the process of a career transition. I opted for the Career Accelerator plan and I received an outstanding makeover of my LinkedIn profile and resume that was created from scratch. Susanna has been named one of The Best Career Coaches of 2017 by LinkedIn Profinder because she is truly the best at what she does. 
–  Gerry G. - Regional Operations Executive - Amazon (formerly with Hospitality Industry)

I would highly recommend Susanna and Hi-Point; she is a consummate professional and knows how to elevate and refine your executive brand. Within just days of her complete redevelopment of my resume and profile, I was invited for an interview for a VP level position to which I applied. She was available to help me strategize and prepare for the interview as well. I feel I’m poised for getting an offer any day now because of the work Susanna has done with me to get me ready to assume the next level position.
Steve R., Entertainment Marketing Executive - NBCU

I was most appreciative of Susanna’s support transitioning from consulting for many years back to an executive position.  She helped me identify and articulate my value in the marketplace and drew out these in my new resume which is really outstandingShe was more than a Career Coach but also an Executive Coach and Business Coach, guiding me on how to close the deal.  I appreciated her strategy for compensation negotiation which resulted in me getting everything I wanted.  I’m most satisfied and will be using Susanna’s services in the future.
Todd C. R., Vice President, Music Publishing, E-One (former Consultant and Artist Agent)

My background is not easy to understand nor to explain to anyone but Susanna pegged me.  I sought her for career guidance and she opened me to possibilities that I had not considered.  We settled on a career direction and she then aligned my experience to the job I wanted.  She accommodated my busy schedule to complete my resume and profile for my target position.  What seemed like a daunting task became very manageable with her support.  I will continue to come back to Susanna any time I’m thinking of making a career change.  Her wisdom, guidance and clarity are very valuable to me.
- Cindy P., Senior Manager, Operations – Disney Interactive

I was referred to Susanna by a trusted colleague who had used her services.  In the initial coaching sessions Susanna helped me gain clarity that I was ready to assume a role with considerably more responsibility in a leadership role.  She and I collaborated in finding the right position for me and then she developed a resume that is reflective of my accomplishments, my leadership abilities and the type of position I’m seeking.  I’m very happy with the final results.  Susanna also coached me on interviewing and how to effectively articulate my value points and accomplishments through mock interview sessions.  I found these to be very beneficial.
Michael M. Creative Product Management Leader and Successful Co-Founder of a Tech Company

I was very pleased with how Susanna took my various experiences as an entrepreneur and pieced it together to showcase my strengths and capabilities as an executive in a cohesive manner.   My profile on LinkedIn is also very appealing.  I would highly recommend Susanna’s services.  She will guide you on what types of roles you are best suited to as well.
Scott M., Visionary Executive – Real Estate, Finance and Investments, Las Vegas, NV

I discovered Susanna through a friend and colleague who had gone through a career transition. While I’ve run several companies, I had no distinctive brand. Susanna helped me to articulate my strengths and create a branding strategy which she deployed in my executive resume and profile. I continue to tap Susanna for ongoing career advice and counsel. She is very knowledgeable about many sectors of the economy and has provided invaluable support on my career journey.
 Collin H., – Chief Executive Officer (CPA)- Transforming companies to be profitable for acquisition

Susanna was wonderful to work with. She helped me summarize years of experience and skills in a clear and concise way for my LinkedIn profile and beyond. She is gifted at drilling down to get to the experience most important to highlight. Her own career experience and insight are valuable assets. I highly recommend her!
Shannon T., Executive Director, Brent Shapiro Foundation, Los Angeles

Susanna it was a pleasure working with you and thank you for putting up with my crazy schedule as I was going through a merger and integration. I’m so pleased with the way that my resume and profile turned out. I landed the first job I applied to with your new resume. I appreciated all the guidance and coaching on compensation and excited to start my new position in January.
 Joanne E., Vice President Human Resources, Boeing

I was looking for someone who understood my level of executive position and industry to help position my experience at the C-Suite. I found Susanna through LinkedIn; she was the only one who really read my request and responded to my proposal with intelligence and forethought. I’m very satisfied with the results with my resume and profile and more so with the career coaching and I received from Susanna. I highly recommend her as an Executive Career Coach.
Justin A. - General Manager – VP of Operations, Aruze Gaming, Las Vegas, NV

I found Susanna at a very pivotal point in my career when I had taken a leave of absence from work due to some issues I was dealing with on my job.  When I was ready to return, Susanna was there to help me capture my accomplishments on my resume and profile.  She was always available to coach me and answer my questions as I was considering positions.  She prepared me for interviews and also on how to negotiate more salary.  I have found working with her most valuable and have gained her friendship for life.
S.Uma Y., Senior Scientist, Edward Life Sciences (Formerly at Amgen)

I retained Susanna to redevelop my resume and LinkedIn profile and to coach me on interviewing.  I know my field but cannot always articulate all my own strengths and capabilities.  Working with Susanna was very enlightening and I gained greater confidence in being able to convey all that I have accomplished in my long career.  I would highly recommend Susanna to anyone who is in need of a career coach.  She also did a fabulous job on representing my accomplishments on my resume and LinkedIn profile.
Danita D., DNP, MBA, RN, Nursing Executive, Henry Mayo Hospital

My company was going through downsizing when I was referred to Susanna.  I engaged her for a comprehensive career transition as I had not been in the job market in 20 years and the thought of looking for a new job was very daunting. Working with Susanna, I gained so much confidence and more importantly, realization that I was very competitive in today’s job market.  I felt empowered and have successfully transitioned into a new position, much closer to my home. I would highly recommend Susanna as a career coach to help you freshen or rebrand your career if you find yourself in the job market again.
Tanja L., SPHR, SHRM-SCP, VP, Human Resources, Technology Company

From the beginning, I knew I was talking to someone who was very knowledgeable about so many industries.  Susanna not only provided me excellent career guidance but also positioned my resume and profile which immediately got me before the right decision makers for interview.  She was very helpful in preparing me for the interview which is what prepared me to land my current position.
 Reuben A., Director of Development, Rand Institute (formerly Regional Dir of Dev. at UCLA)

I was not getting any traction for executive positions on my own and my interviews were not landing me a position. I retained Susanna’s services because she immediately pinpointed the reasons in our initial call and later on coached me on how to change my demeanor and responses. She completely redeveloped my resume and profile and I was immediately invited to a position that I applied to and went through the interviews with greater success. Susanna also helped me negotiate the compensation package and have relocated to a new position. I’m most pleased with the results and will be referring clients to her.
 Zeki B., Ph.D., H.C.L.D. - Clinical Laboratory Director - Assisted Reproductive Technologies  (Relocated from Las Vegas, NV to Miami, FL)

Susanna was referred to me by a colleague and I was so grateful for her support and assistance in rebranding my resume and profile which had been neglected for years.  Working with her was delightful because she was able to understand my background and positioned me for advancement in my field.
  Marci P., RN, BSN, MBA, Field Operations Senior Director at Genentech, Bay Area, CA

I selected Susanna’s services out of several career coaches because she was most empathetic to my situation.  I have worked in the same company for over 15 years, growing in my role but now looking for a different company. Susanna developed a new resume and profile to better position me for new opportunities.  She further prepped me for interviews so I’m able to tackle scenario and behavioral types of questions.  I’m most appreciative of her support and career guidance and would highly recommend her.
 Daniel E. - Global Sourcing and Procurement Director

Susanna I appreciate your coaching and guidance in helping me land a position after a long run with Rainbird.  I couldn't have done it without your help with interviewing and redeveloping my attractive resume and profile.  You were most attentive to my needs and customized your approach to meet my goals.  Thank you again.
 Augusto P., Senior Global Business Development Director -Weld-On (formerly with Rainbird)

I was very fortunate to have Susanna as my personal coach. She was very helpful and really guided me through my transition in terms of the coaching that she gave me and most of all, for truly understanding my older employee situation.  The resume and profile she created caught the eye of recruiters immediately which led to interviews.  Susanna was also good in keeping up my confidence and checking in with me to ensure I had what I needed.  I recommend her highly if you are in need of making a career transition.
Robert G., Medical Sales Executive, McKesson, CA

Susanna, the resume and profile you created for me are fantastic and draws out all my accomplishments and expertise. It’s been a pleasure working with you and I look forward to your continued guidance. I feel my money was well spent in retaining your services.
Marvin H., Director, Global Security - West Coast, Studio Operations and Theme Parks, NBCU

I highly recommend Susanna to professionals who are looking to re-brand themselves or to work on the presentation of their professional experiences. Her work and input had noticeable and immediate impact on my LinkedIn profile. Susanna provides a great service experience where her approach is very personal. She is also a great career mentor. She provides great tips on where, how and what approach to take when looking for a career change. I definitely recommend individuals to take the full package.
–  Trung T., CIMA, CMA, CPA, Senior Finance, Accounting and Internal Audit Leader, Exxon, Ontario, Canada

I was referred by a colleague to Hi-Point Coaching. I was applying for a new position and had not updated my resume in quite some time and was very rusty in interviewing. I had a questionnaire to respond to as part of the application process with a very fast turnaround. Susanna updated my resume and customized it to the position. She also helped to edit my responses to the questionnaire. Later on she coached me on the interview and helped me prepare for the kinds of questions I would be asked. I found Susanna's feedback very refreshing; she felt that my experience and skills were not a match for what was required and how to address the deficiencies. She was very encouraging and prepared me to be my best at the interview. I was most appreciative for her coaching and guidance and would highly recommend her if you are considering a career or job change.
Wil G, Director, Financial Services, AZ

I have served in public education and technology fields for nearly 30 years and I needed to find an expert to help me craft a professional resume. Susanna made the process of re-branding myself from an educator to a "Multi-faceted Professional Leader"  Her approach and efficient and work was exemplary in distilling my extensive experience that spanned varied administrative roles whether it was school site or county office, research grants, or county wide program initiatives. I am pleased with her attention to creating for me a personalized CV that captured the big themes I hold important like innovation and creativity. Her services landed me a number of interviews, even a face to face interview with a prestigious university. I highly recommend Susanna to launch your career to the next level.
- David E., M.Ed, Director of Education Technology & Innovations (STEM Education) - Southern CA School District

Professional Career Transition (Personal Branding + Coaching)

From the moment I first spoke to Susanna, I knew she was the right Career Coach for me.  She knew exactly what I needed and I’m pleased retaining her services.  She was able to take my experiences as a producer and executive producer and helped me explore possible new career paths.  Through our sessions I gained greater clarity and developed a vision for my career which she then translated into my new resume and profile.   Susanna also introduced me to other clients of hers and I was able to secure an interview from that networking.
–  Craig B., Creative Marketing Brand Manager and Strategist (Former Executive Producer)

Susanna was most helpful in my transition from working with smaller independent companies to a larger company in entertainment. I was most impressed with how she redeveloped my resume and profile; her writing is superior to any that I have seen. I had not been getting any results trying for several months on my own but her versions immediately started getting me noticed by recruiters. I found the interview coaching and compensation negotiation process very nerve wracking and Susanna was there to guide me through this part and I felt I really was able to get the best deal possible. I continue to recommend her to all my colleagues who are looking to make a career change and will back when I need her services again.
–  Jim F. Creative + Art Director Specializing in TV | Digital 

I am an architect who had decided to go back to a full-time job after 15 years of self-employment so I knew I needed help with my professional presentation to employers and recruiters. With so many resume writers’ services available, I am grateful that I decided to work with Coach Susanna, principal at High-Point Coaching. Firstly, she was available for a face to face meeting, which was very important for me, as I believe it is the best way for someone to get to know what you are about. She asked the right questions and helped me focus on how to brand myself for my job search. Her resume writing skills are excellent and she was open to my ideas and revisions. Her collaborative, open and patient approach led us to a great result. Susanna is also a great career coach and I will definitely consider her expertise for consultations as I navigate this career transition.
–  Carolina T. R.., AIA -Architect - Los Angeles

Susanna you were wonderful in helping me ease back into the job market after being with the same company for a long time. I found your coaching inspiring and uplifting. Your rebranding of my resume and profile immediately got attention of recruiters and I found myself in interviews in a matter of days. Also the interview prep coaching session gave me techniques on how to answer difficult questions and I really learned how to sell myself. I will definitely be referring other clients to you.
– Joseph R. - Project Management Leader-Top Security Clearance-Specializing in design/build to flight test- BAE, Arizona

I found Susanna through LinkedIn and selected her because she really responded to my request and took the time to understand where I wanted to take my career. Her career guidance and approach was appropriate for my situation. She was always responsive to my questions and concerns. Her treatment of my resume and profile immediately got the attention of recruiters. She also coached me and developed a detailed email response to make a counteroffer for the position I finally secured at a higher salary than what I could have negotiated on my own. I would highly recommend Susanna to anyone who is in career transition.
– Kevin J., Project / Program Manager – Top Security Clearance (formerly at Northrop Grumman)

I was very lucky to have found Susanna through LinkedIn.  I wanted to relocate from Las Vegas to Southern CA and Susanna helped me with my transition. She created a fabulous resume and profile leveraging all my service experience applicable to a civilian career in Supply Chain.  I also found the interview coaching and the career guidance is what I needed to switch to a private sector position. I would highly recommend Susanna and Hi-Point Coaching and will be referring my colleagues to her.
–   Blain H., MBA, Supply Chain Leader (Former U.S. Army, Battalion Commander/Lieutenant Colonel), Las Vegas, NV

I am so pleased to recommend Susanna to all my academic associates.  She completely developed a new CV and cover letter for me to apply for a full-time tenure track position, capturing my academic experience and transferring my former experience in industry.  It opened the doors for me to get the position that I wanted after being an adjunct professor for almost 10 years.   Susanna is able to capture your essence in writing and reflect it back in your resume or CV.  She is very knowledgeable about careers and understands how to brand or re-brand professional experiences.  I also found her coaching me on the panel interview style most beneficial in being better prepared for my interview.  I have landed my ideal position and am so appreciative of Susanna's help and support during this transition. 
Richard C., Faculty, Los Angeles Community College

Susanna you were wonderful in helping me ease back into the job market after a caregiver leave and got me out of my comfort zone.  I wish I had found you sooner.  I found your coaching inspiring and uplifting.  Your rebranding of my resume and profile immediately got attention of recruiters which led to interviews.  Your nterview prep coaching session gave me techniques on how to answer difficult questions and I really learned how to sell myself.  I will definitely be referring other clients to you.
–  Alex A., CSM, San Francisco, CA - Senior Engineer, Technology Leader – San Francisco Bay Area

I cannot thank Susanna enough for helping me realize that I was underselling myself.  She made me take stock of my career and then also showcased it on my resume and profile.  I understand why she was recognized as Best Career Coach because she is truly very good at what she does.  She gave me the boost of confidence that I was lacking to aspire for something better than what I had settled for.   
Mel L., Producer – Manager Animation – VFX – Motion Graphics

Before  I found Susanna, I was struggling on my own to change my industry and was not being successful.  Susanna helped me draw out my related talents and developed a new resume and profile which immediately started opening doors for me.  She further prepared me for interview questions to articulate the type of position I wanted and I could confidently talk about my capabilities.  Bottom line, I found my dream job in a very short time.
Devin R., MBA – Director of Market Research (Former Producer)

Susanna is LinkedIn’s Best Career Coach!  She was committed to helping me every step of the way from rewriting my resume and LinkedIn profile, to interview prep, and even offered strategic advice for the final hiring negotiations.  She is a branding expert and incredibly knowledgeable about the latest hiring process and HR standards.  She took the time to really understand my goals and she also understands the unique aspects of industry trends for employment.  I highly recommend Susanna.  She will help you land the job of your choice.  She helped both my wife and myself as we were relocating from Vermont.  It is with her help that we chose to relocate to Pasadena. 
Christian M. - Digital Marketing - Content Marketing - Marketing Research, USC Marketing Administrator (Relocated from Vermont to Los Angeles-formerly with University of Vermont)

With Susanna’s assistance I have worked through career issues, reclaimed my self-worth, and have successfully transitioned into a new, more satisfying management position.
Jill G., Government Executive, City of Long Beach, CA

Wow, is how would describe what Susanna was able to do with my resume which was a mess before and my LinkedIn profile which was non-existent.  I have a tendency to throw in everything into my resume but Susanna’s approach was very strategic and measured in how she positioned me for higher level work which is what I wanted to pursue.  She has a great deal of insight in working with entertainment clients and was very patient in working with me to realize my career goals.
Pamela K. – Entertainment Executive | Producer (Scripted Long & Short-Form Programs-Feature Films and Episodic TV)

While searching for a new career path, I stumbled upon LinkedIn's Profinder feature, and after some thought, sought out a professional. Susanna took extra steps immediately, and found a way to view my profile and write a much more personal letter to acquire me as a client. It didn't take much to notice this extra effort, and I immediately chose Susanna as the pro. She helped redesign my resume to be more effectively seen by recruiters, and I was instantly contacted by many more recruiters after submitting applications. Then, I felt significantly better about interviews after practicing with Susanna, which is a skill I can confidently say I was lacking before my practice. I want to emphasize she made extra effort throughout the process and has been a huge help in more ways than I could honestly expect, especially since I was relocating from Ohio. I would recommend her to anyone needing feedback on their job search. She will be honest and incredibly helpful.
David G. – Product Engineer, Surfix Technologies (Relocated from Ohio to Los Angeles)

Susanna thank you for all your help with my career transition. I just accepted an assignment with Universal studios Japan as a show producer for a new land. Will be moving to Osaka soon.
–  Victoria L.W, MBA, Former Project Manager, Walt Disney Imagineering, Now Show Producer/Project Manager, Universal Studios, Japan

I found Susanna through LinkedIn after taking a maternity leave on the birth of my daughter. Susanna was most helpful in drawing out my accomplishments and achievements and telling my professional career story that I had never acknowledged in my resume before. She also completely revised my LinkedIn profile which immediately got the attention of recruiters. She was also very patient with my hectic family life as we were in the middle of a move while caring for my newborn.
– Sabrina F. J.- Sales and Marketing Leader - Business & Talent Development - Luxury Retail/Wholesale - Cartier

I can recall several best-decisions I made in my life and hiring Susanna as my career coach has single-handedly been one of them. My thoughts and ideas on possible careers was a bit scattered and overwhelming. Susanna's superlative advice gave me the confidence I needed and assured me that, "life is a marathon not a sprint." Each session highlighted her dedication to unfold my true potential and for that I am forever grateful."
– Natasha G., Sales Professional, Luxury Hotel, Las Vegas, NV

Thanks Susanna. This new job is a great opportunity for my family and great experience for my career. The prep work and revised resume helped a ton. I was able to interview with multiple companies and in the end had a couple of offers to choose from. Thanks for all your help.
 Matt P., Insights Brand Manager - Spectrum Brands Holdings, a global diversified CPG Company

Susanna's sound advice and informed perspective helped me through the uncertainty of my job search. From the early tasks of updating my resume and LinkedIn profile to the final stages of interviewing and negotiating, Susanna encouraged me with level-headed feedback and insight. She was responsive and available whenever I had news to discuss or decisions to make.  Throughout the process, she emphasized courtesy, outreach, and gratitude, which turned what could have been an anxious experience into a positive one. With her guidance, I was able to land a new position that exceeded my expectations and advanced my career.  I think anyone looking for their next professional adventure would benefit by having Susanna on their team!
– Janet H.,  Artistic Director, NBCU Studios, Japan

I found Susanna through a mutual connection who referred me to her and I was so pleased that she helped me with my transition when my position was eliminated during a downsizing. Susanna is very responsive to her client’s needs and she is very knowledgeable and professional. She was able to position my experience so that I was able to transition to a position with my present employer. Her resume and profile immediately caught the attention of recruiters and HR and got me before decisionmakers. Her interview coaching was very beneficial in helping me articulate my relevant accomplishments and telling my career story. I recommend her to all my colleagues.
Anastasia R., Senior Manager, City of Hope (formerly w/ Kaiser & CHLA)

After months of frustrations and a few unsuccessful interviews, I decided to go a step further. That’s when I found Susanna. From the start, she was very clear on her approach and was able to quickly identify my weaknesses, sharpen my strengths, and point me in the right direction. In a matter of days, she redesigned my resume and LinkedIn profile, making them much more attractive to recruiters. She and I had several interview prep/coaching sessions also, which were of great help to say the least. She was able to point out my shortcomings during practice interviews and provided me with the most appropriate answers to both easy and convoluted questions. Within a few weeks, I started getting contacted by a number of interested parties and finally, I landed a job in which I was very interested. Susanna’s overall process is not only pragmatic and to the point, but also easy to follow and very educational. Her professionalism and expertise are immaculate and her understanding persona is very easy to work with. Thanks to her, today I have a much better understanding on how to approach potential career opportunities. I would like to strongly recommend Susanna and her services to anyone who’s looking for new opportunities.
– Orville M. - Senior-Level Quality Manager, Hunter Douglas, Arizona

Having found Susanna on LinkedIn I'm extremely happy with the results as she led me through a thorough process that generated the materials identifying who I am as a professional while concisely packaging my accomplishments and career aspirations.
- Mike B. - Innovative Design Engineer & Industrial Designer, Riverside, CA

Susanna is a knowledgeable, professional and genuine person. She provided me with suggestions for industries and companies to explore while in my job transition. She also provided me with valuable feedback for ways to improve my LinkedIn profile to help me standout from the crowd. I would highly recommend using Susanna's career coaching services.
– Irma G., Manager, Technology Solutions, IBM (formerly at Union Bank)

I would highly recommend Susanna Shamim for career coaching. Susanna helped me with my career transition in many ways:  Susanna immediately identified  the weaknesses  in my resume, wherein she  suggested changes, which were made,  and from that point forward, potential employers started to call. In addition to my resume, Susanna reviewed my Linkedin profile and suggested changes there, too. Once I successfully landed interviews, Susanna prepared me with mock interviews that were job specific.  I found the mock interviews to be highly useful.  Once I was offered a position, Susanna helped me with salary negotiations.  Not only is Susanna professional, she was sensitive to my needs and expectations.
Edward T., Paralegal Supervisor, Wells Fargo Bank, CA

Susanna did an outstanding job helping me update my resume and LinkedIn profile, and through her coaching gave me the confidence I needed going into my employment search. I wish I’d hired her sooner. It had been 12 years since my last job search and A LOT had changed, including the fact that I was “older,” i.e., over 50, which made my situation much more challenging. With Susanna’s help I was able to get through some of the more difficult interview questions and correct some of the mistakes I was making in presenting myself to potential employers. I found a great position with a wonderful company and couldn’t be happier. If anyone ever asks me about hiring a career coach I would definitely recommend Susanna.
Nina Z., Paralegal – Corporate Law / Transactional Law

Susanna has repackaged my resume and highlighted my experience and results in a manner that I believe "pops." I am appreciative of her flexibility in working with my tight schedule and the fact that it took awhile between work weeks to get it done. She responded to all my unsophisticated comments by going in other directions and out of the box. I like that. Its creative and resulted in a profile that I feel, represents me best. It is complimentary and distinguished, but not overly gilded or boastful. It is attractive and well-organized to present the best face to a potential employer, with language that stands out. It was an especially daunting task because I work in a non-traditional sort of profession.
–  Victoria N.T., Writer - Editor - Journalist – Reporter

My career coach is an amazing and tireless person who understood my strengths and challenges. She was able to pinpoint where I struggled and showed me how to look at it from another point of view. She made it a positive. She is truly a coach extraordinaire - providing realistic ideas, and doable steps for continuous improvement. I am so grateful to her for her unshakable support during one of the most difficult times in my life.  
– Karen P., Mid Career Professional, CA

My coaching sessions with Susanna were outstanding. She provided very helpful insight, guidance and encouragement.
Wanda C.S, Employee Human Resource Manager, GE Aviation

Susanna was amazing! Her guidance in what direction to head in my career is greatly appreciated. Her critique has made me see areas of improvement that I wasn't aware of.
– Sam M., Young Professional and College Student, CA

My coach, Susanna Shamim, was very helpful. She helped me in my job search and our practice interview was especially helpful in getting me prepped and confident. With her help I did get a job. 
– Alan S., IT Analyst, Housing Nonprofit Agency, CA

My career coach has been a great motivator and cheerleader, always available to answer questions and offer guidance and thoughtful suggestions related to my individual situation.
– Victoria W., Graphics Designer, CA

Susanna's mentoring and coaching helped me to gain clarity into a different career direction than what I was originally pursuing. I am well on my way with an internship and enrolled in law school.
Sarah K., Legal Intern, U.S. Dept of Justice, Washington D.C.

My coach was very helpful and attentive and provided good strategies to assist in my search. Extremely helpful with updating and ideas on my resume. I would highly recommend Susanna.
– Tom M.,  Mid Career, Manufacturing,  Fresno, CA 

Executive Coaching 

Susanna is an articulate, highly intelligent, and business savvy professional with sound advice and a very approachable demeanor. She's easy to connect with and able to find common ground while instilling confidence and encouragement in her clients. She's very engaged and invested in her client's success and it translates to a wonderful collaborative experience. Working with her was both enjoyable and enlightening.
– Linh M,  Vice President, Warner Bros, CA

I am so appreciative that I received guidance from Susanna Shamim during our coaching engagement.  She helped me to acclimate to my expanded responsibilities, establish priorities and delegate more to my team.  My natural leadership abilities needed to be refined in this new role and Susanna helped me gain awareness of some blindspots.  The 360 assessment was very eye opening and I'd recommend all leaders to use this for creating awareness.   I'm continuing to apply the coaching and strategies that I developed with Susanna.
Scott H.,- V. President, Marketing, Warner Brothers

Susanna's approach is gaining deep understanding, guiding you toward possible solutions, encouraging you to try them, all in a way where she helps you discover what has been there all along. She’s truly talented at drawing out your best assets and then communicating it back to you.  I recommend her to all my friends and several have benefitted from her coaching and personal branding.
- Jennifer K., V. President, Business & Legal,  Sony (formely at NBCUniversal)

I retained Susanna as my executive coach while I was in a senior director role in a challenging position managing a team in the U.S. and one overseas on a multi-million dollar project that I was directing.   She helped me navigate the organizational politics and helped me communicate more effectively with my U.S. senior executives while improving my management of my overseas and local teams.  I found having Susanna to be an invaluable sounding board for my day to day challenges and to problem solve with an objective, yet intelligent and insightful executive coach. I learned much about myself and have improved my leadership style through the coaching I received.
- Rolando M., Senior Director, Walt Disney Imagineering

Susanna gave me the courage to be fearless and launch my consulting buiness.  I have been giving free advice to companies but lack the confidence to launch my own business.  Susanna listened to me and boosted my confidence and made realize that I have what it takes to be out on my own. She helped me overcome my fears.
- Linda H., Business Consultant

I came to Susanna at a pivotal point in my career when I was seeking to change my career direction while my company had just undergone a merger. She provided clear guidance on how to respond to the abrupt changes from the merger and how to deal with challenging situations occurring in my division. Having Susanna helped me gain perspective into my challenging work brought balance to my life. She further helped me identify and articulate how my current skills and experience could be transferred into my new position. Susanna "tells it like it is" and she is a great sounding board while empowering me to be my own best leader.
Barbara R., Executive Vice President Providence Healthcare

Susanna was able to coach me when I assumed a leadership role in a nonprofit organization. As a new executive, she helped me navigate board relations and develop rapport with my direct reports. I benefited tremendously from her insight into how to deal with administrative procedures as well as improve my communication style with the different constituencies I have to serve.
- Anne P., Executive, Nonprofit Organization, Long Beach

Business Coaching & Career Change 

I appreciate the advice and support of Susanna as I transitioned from the role of corporate executive to entrepreneur. Susanna is not only a highly effective coach and teacher but was invaluable due to her personal experience in starting, growing and managing a business. As a successful businesswoman she provided advice on refining my business model, defining the services I provide, developing my infrastructure as well as perfecting my pitch She helped me to explore networks and identify critical partners. Her guidance has been instrumental in my decision to expand my business and take a new path!
Lynn F., Senior Vice President - California Market Manager, Banking Industry

Susanna is extremely professional, knowledgeable, and dedicated to the personal success of her clients. Among other things, she provided advice and support that was instrumental in helping me start my own business. If you want to work with someone who really cares about seeing you achieve your goals, go with Susanna.
John S., Entrepreneur & Maritime Security Consultant, Former Coast Guard Commander and Senior Vice President, Princess Cruises


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  • Anywhere in the U.S. or Canada (virtually)
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