In my experience as an executive and as an organizational development consultant, I have seen certain patterns of leader behavior that impedes organizational progress. These 4 behaviors were further validated in Harvard Business Review:
- Failing to set proper expectations. Leaders announce shifts in goals or direction without spelling out specifics, saying who’s accountable, or setting clear deadlines.
- Excusing subordinates from the pursuit of overall goals. Managers allow employees to focus narrowly on their units, and so responsibility for companywide performance gets “delegated” upward.
- Colluding with staff experts and consultants. Executives permit experts to deliver solutions without assuming responsibility for their outcomes.
- Waiting while associates prepare, prepare, prepare. Endless preparation gives the illusion of progress but ultimately gets in the way.