In my experience as an executive and as an organizational development consultant, I have seen certain patterns of leader behavior that impedes organizational progress.  These 4 behaviors were further validated in Harvard Business Review:

  1. Failing to set proper expectations. Leaders announce shifts in goals or direction without spelling out specifics, saying who’s accountable, or setting clear deadlines.
  2. Excusing subordinates from the pursuit of overall goals. Managers allow employees to focus narrowly on their units, and so responsibility for companywide performance gets “delegated” upward.
  3. Colluding with staff experts and consultants. Executives permit experts to deliver solutions without assuming responsibility for their outcomes.
  4. Waiting while associates prepare, prepare, prepare. Endless preparation gives the illusion of progress but ultimately gets in the way.